Returns & Exchanges
You can return most items sold by Neilsmensshop.com within 14
days of delivery (We understand that during the holiday season we
will need to increase this time limit to 30 days). Returned items
must have all original tags and be in perfect sellable condition.
To qualify, simply initiate the return within 14 days of delivery and
ensure that the item is in its original condition & in the original
packaging. We must receive your item back within 20 days of when
we originally shipped it to you. Please allow us 14 days from the
time we receive your item to process your return. Shipment back to
you on exchanged items is FREE.
Return of Most Items
Your refund will be the full purchase price of the item. Customers
are responsible for all return shipping. We are glad to assist you in
exchanging the item and there are no charges for returns. Please
email firstname.lastname@example.org or call us at 1-888-531-9781 if you
would like assistance.
Neil's Men's Shop
4326 W. Central Avenue
Return/Exchange of Clearance
or On-Sale Items
* Exchanges: All clearance/on-sale merchandise can be
exchanged for anything on the site.
* Returns: All clearance/on-sale merchandise can be returned for
your choice of Store Credit or a 20% restocking fee
Return/Exchange of Hemmed Pants
There are no returns or exchanges allowed for hemmed pants.
Customers are responsible for all measurements. All Bills Khakis
are hemmed to order and are not returnable. All Jeans come in
standard inseam lengths of 30, 32, and 34 inches...Jeans ordered
with any inseam length other than these standard lengths are
hemmed to order and are NOT RETURNABLE. All Dress Slacks
are hemmed to order and are NOT RETURNABLE.
Neil's Men's Shop respects your right to privacy. We do not sell
or give out your personal information for any reason.